Why choose Integrity?
Honesty is one of our key values
When something goes wrong, being clear about exactly what happened helps to reach a solution faster. If someone has done something wrong by accident, they may be tempted to hide it which can waste a lot of time. When we start a new contract, we make honesty part of the agreement. For your business, this means prioritising fixes over blame. Internally at Integrity this means communicating clearly with the client in the event of an issue caused by us and moving to rectify it immediately.
We talk your language
IT is full of jargon and technical terms. We know them, we use them when we need to and we don’t use them when they aren’t helpful. Our team is made of IT experts who were specialised in completely different businesses previously and that gives them a grounded perspective on when IT language is more of a barrier than a help.
Clear reporting and live dashboard
As an Integrity customer, you will have access to a live dashboard bespoke to your company, allowing you to see in real time all stats relating to our effectivity. When things run as smoothly as they should, it’s easy to think that nothing is happening but we are confident that this data will show that you are investing wisely.
Clear pricing and value
One set cost per person in your business*, no unexpected charges or difficulties budgeting.
* minimum of 5 users.
We securely store your investigation history
Backed up on our secure server, we log previous issues that you have had so that we never repeat the same investigation, saving time and resources.
We get to know each other
Taking the time to get to know your business isn’t just how we make sure we offer the best IT strategies for growth, it’s also how we save time and ultimately cost. Our team are consistent meaning that you don’t have to explain your company to a new person each time you call. Likewise, we act like an extended part of your team, giving you and your team the confidence that we will get the job done without fuss or attitude.
SecureSuite: The most robust solution for business continuity, business growth and peace of mind
One complete package so that you don’t have to understand the ins and outs of every option available on the market, just the combined SecureSuite offering. Every element has a purpose.
Our customers speak highly of us
Throughout this website there are testimonials from IT managers and business owners who are happy to vouch for the work we do. We have a very high customer-retention rate, owing to our high levels of service, fast response and of course our reliable expertise that get the job done.
We think like business owners
With 35 years experience of running a successful business, we understand the challenges you face and use this knowledge to offer appropriate support before you even know you need it. We take time to understand your business so that we can work as an honest partnership.
We are friendly!
It may not be your top consideration when you’re seeking your IT services company, but knowing you will receive a friendly reception when you call helps to solve problems faster, builds an environment of partnership and stops IT being a barrier to your business success.
We give back
As an essential part of your business out-goings, IT services can feel like a necessity rather than a pleasure. We aim to turn that perception around by always going further to help, providing friendly service and by sharing our expertise with schools and charities to give back.
We respond to any query within an hour
We respond to any query within an hour* – when there is a problem with your IT systems or security, speed can mean the difference between a small issue and more serious disruption of your business. Our team of fully-trained IT professionals will focus on resolution as fast as possible, making sure things get back to running smoothly.
* client tickets on weekdays between 8 am-6 pm
Our integrity ensures your own
We respond to any query within an hour* – when there is a problem with your IT systems or security, speed can mean the difference between a small issue and more serious disruption of your business. Our team of fully-trained IT professionals will focus on the resolution as fast as possible, making sure things get back to running smoothly.
* client tickets on weekdays between 8 am-6 pm